Privacy Policy

Privacy Policy for LevelupVision

Effective Date: 19/09/2024

TK’S LUXURY (“we”, “our”, or “us”), the owner and operator of LevelupVision (“Website”), is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, store, use, and share your information when you use our website to purchase blue light blocking glasses for gamers. It also outlines your rights under the General Data Protection Regulation (GDPR) and how you can exercise them.

1. Who We Are

  • Business Name: TK’S LUXURY
  • Website: LevelupVision.com
  • Email: [email protected]
  • Address: 2 Oldgate House, Huddersfield, West Yorkshire

2. Data We Collect

We collect the following types of personal data when you interact with our website:

  • Contact Information: Your name, email address, phone number, and shipping and billing addresses.
  • Payment Information: Payment details (we use third-party payment processors who comply with GDPR).
  • Device and Usage Data: IP address, browser type, device information, and how you navigate and interact with our website.
  • Order and Purchase History: Records of your purchases and transaction history.
  • Marketing Preferences: Whether you have opted in to receive newsletters and marketing communications.
  • Cookies: We use cookies to collect data on your browsing behavior. For details, please see our [Cookie Policy].

3. How We Use Your Data

We use your personal data for the following purposes:

  • Order Fulfillment: To process and deliver your orders, including managing payments and shipping.
  • Customer Support: To respond to your inquiries, provide support, and manage returns or complaints.
  • Marketing: With your consent, we may send you promotional emails about our products, offers, and updates.
  • Website Improvement: To analyze website usage and improve the content and user experience.
  • Legal Compliance: To meet legal requirements, prevent fraud, and ensure website security.

4. Legal Basis for Processing Your Data

Under GDPR, we process your personal data on the following legal bases:

  • Contractual Necessity: We process your data to fulfill orders and provide services.
  • Consent: When you opt-in for marketing or allow cookies.
  • Legitimate Interests: To improve our website and protect against fraud.
  • Legal Obligation: To comply with legal and regulatory requirements.

5. How We Share Your Data

We may share your personal data with:

  • Service Providers: Third parties like payment processors, shipping companies, and marketing tools (all GDPR-compliant).
  • Legal Authorities: If required by law or to protect our legal rights.
  • Business Transfers: In case of mergers, acquisitions, or business restructuring.

We do not sell or trade your personal data.

6. Data Retention

  • Storage Location: Your data is stored on secure servers located within the European Economic Area (EEA) or regions with equivalent protections.
  • Retention Period: We retain your data only for as long as necessary to fulfill the purposes described in this policy or comply with legal requirements. For example, we may retain transaction data for tax purposes.

7. Data Security

We take data security seriously and have implemented the following measures to protect your personal data:

  • Encryption: Data is encrypted during transmission using SSL technology.
  • Access Control: Only authorized personnel have access to your personal data.
  • Regular Security Audits: We regularly review our security practices to ensure they meet industry standards.

While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data, provided it is no longer needed for processing or legal compliance.
  • Right to Restrict Processing: Request that we limit processing of your data in certain circumstances.
  • Right to Data Portability: Receive your data in a structured, commonly used format and transfer it to another service.
  • Right to Object: Object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and gather information about how you use our website. For more information about our use of cookies, please see our [Cookie Policy].

10. International Data Transfers

If we transfer your personal data outside the EEA, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy regularly to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

By using our website, you agree to this Privacy Policy. If you do not agree with its terms, please refrain from using our services.